Chart Garages FAQs

Frequently asked questions

Find out the answers to some frequently asked questions about our garages, outbuildings and service.

FAQs

Delivery & installation

How much is installation?

The cost of installation is included within our prices, so there are no additional charges. We do however offer all of our buildings in kit form for a DIY self-installation kits, which saves you 20% off the base price of your building (excluding optional extras). Kits currently have to be collected from our yard in Ashford Kent. You can see our DIY buildings here.

How long does installation take?

Depending upon the size and complexity of your new building, installation can take anything from a few hours to a few days. We will assemble your building without disruption to you, leave your site tidy and your new building ready to use. We would ask that you be present on the day so we can ensure you are happy with your building and collect the final payment from you.

What groundworks and foundation do I need?

Before you can take delivery of your buildings you will need to have your base prepared. We will send a base plan to you with the necessary footprint details to complete these works for all buildings. It is very important that these works are carried out properly. If you are unsure please do contact us we will be only too happy to offer you advice.

When will my building be delivered and installed?

Once we have a confirmed order, our experienced team will contact you to arrange a suitable delivery date. At this point we will discuss any possible problems regarding access. Our lead time for delivery and installation is usually 4-6 weeks, this can increase during exceptionally busy times of the year, but of course we will always try to fit in with your requirements. For smaller workshops we hold back a limited number of much quicker build slots - this means we can sometimes have your building ready in 1 - 2 weeks. Please check with one of our team when discussing your building.

How much does delivery cost?

We offer free delivery to some areas of the south east but we also do our best to keep delivery costs as low as possible to other parts of the country. See our detailed table of delivery costs for more information.

Planning

Do I need planning permission for my garage or workshop?

Planning is a specialist subject and different locations, buildings and local authorities all have different requirements and restrictions. In some cases, planning consent is not required, especially for smaller garages and workshops.,  but there's no hard and fast rule. We are happy to help with some general planning advice but you should always consult your local planning office. You can explore our planning blog with extra information here.

Timber & Materials

What type of timber cladding do you use?

Our buildings are generally clad in pressure-treated shiplap or pressure treated weatherboard, we are able to offer specialised timber such as oak, cedar or douglas fir by request. Full details can be found on each building's specification and options.

What type of timber do you use?

We use sustainably sourced timber from FSC certified sawmills and suppliers and European oak. All external softwood timber is pressure treated to preserve the timber.

Features & Specification

Can I have extra windows and/or doors?

Yes absolutely. We can add extra doors and windows to our buildings to accommodate your requirements. Get in touch if you're after something very specific.

Can I design my own building and specification?

Yes absolutely. All of our buildings are built to order, so we can accommodate almost any size and shape or configuration. We have several different specifications but each can be customised to include additional features that you require. Just get in touch and we'll do our best to create and build your own unique design.

What type of roofing do you offer?

We offer a number of roofing options for you to choose between. The options available are illustrated and explained on each particular building and range.

Discover our range of Garages & outbuildings
Trusted by generations of homeowners, our garages, carriage houses, carports and workshops are the time-tested and proven choice for high quality long-lasting buildings.
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